Dispatching Orders

Delivery Time

Orders that have been placed in chios.is until 1 p.m. on business days are shipped to major Greek cities within 3 to 5 days provided the product is available.

For the rest of the Greek territory, shipment patterns vary, with delivery possibly taking up to 6 days.

Regarding areas classified as hard-to-reach by the cooperating courier company, delivery time is determined on a on a case-by-case basis, potentially taking up to 7 business days.

Orders are disposed of exclusively on business days and hours and do not apply to public holidays and weekends. If you wish your delivery to be dispatched on a Saturday, an extra fee is required.

For orders pertaining to products on demand (that is, not readily available), we will call you to update you on the delivery time.

Delivery Methods

Chios.is delivery patterns have been determined with regard to the fastest and most affordable ways to dispatch the orders. More specifically, couriers can ship parcels to all major cities in the mainland and on the islands.

Home deliveries are carried out by the courier company to areas where the company maintains a store. If the customer wishes their product to be home delivered to an area where such store doesn’t exist (hard-to-reach destination), a small delay at no extra charge should be expected.

Shipping Costs

Transportation and cash on delivery cost via courier within Greece are as follows:

Shipping costs €3 per item and cash on delivery costs €2, plus the fee applied depending on the item’s total weight (in case the item exceeds 3 kilos); for example, the shipping cost for a parcel weighing 7 kilos is €7.

Shipment to areas ranked as hard-to-reach by the courier company, the total cost is unaltered, although a slight delay should be expected.

Should the order’s cost exceed €50, shipping all over Greece is free, provided the parcel weighs less than 8 kilos.

Shipping Abroad

Shipping almost all over the world is possible as long as payment has been taken care of beforehand. Shipping abroad is conducted via courier companies, while cash on delivery payment is not available.